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Privacy Policy

Last updated: May 5, 2026

At Siyaz Gündüz & Gece Dönercisi (siyazdoner.com.tr) we take the privacy of your personal data seriously. This Privacy Policy explains what information we collect when you visit our website or place an order, how we use it, and what your rights are.

Last updated: 5 May 2026

1. Data Controller

The controller of personal data collected on this site is Siyaz Gündüz & Gece Dönercisi.

  • Address: Zafer Mah. Tonguç Baba Cd. No: 69/A, İç Kapı No: 171, 34513 Esenyurt/Istanbul, Turkey
  • Email: siyazdoner@gmail.com
  • Phone: +90 212 812 02 12

2. Information We Collect

When you use our website or place an order, we may collect the following information:

  • Order information: name, address, order content and payment preference shared with us via WhatsApp or phone.
  • Form data: email, phone and message submitted through the contact or franchise form.
  • Automatically collected data: IP address, browser type, pages visited, visit duration and similar information collected automatically through cookies and analytics tools.

3. How We Use Your Data

  • To prepare and deliver your orders
  • To respond to your customer requests
  • To measure and improve site performance
  • For marketing and campaign communication, where you have given consent
  • To meet legal obligations (tax and commercial records)

4. Third-Party Services

Our site uses the following third-party services. Their own privacy policies apply:

  • Vercel (USA): hosting infrastructure.
  • Google Tag Manager, Google Analytics 4: anonymous traffic analysis and usage statistics.
  • Meta Pixel (Facebook/Instagram): ad performance measurement and targeted marketing.
  • Yemeksepeti, Getir Yemek, Trendyol Go: when you order via these platforms, their own privacy terms apply.
  • WhatsApp (Meta): Meta's privacy policy applies when you order via WhatsApp.
  • Supabase (EU): may be used to store form data (when active).

5. Cookies

The site uses three types of cookies:

  • Essential cookies: required for the site to function (session, language preference).
  • Analytics cookies: via Google Analytics, to measure visitor behavior anonymously.
  • Marketing cookies: via Meta Pixel and similar tools for ad optimization.

You can reject or delete cookies through your browser settings. Rejecting essential cookies may affect some site features.

6. Data Retention

  • Order records: ten years, in line with tax law.
  • Marketing communication consents: until you opt out.
  • Automatically collected analytics data: up to twenty-six months (Google Analytics default).

7. Your Rights

Under Turkey's KVKK (Personal Data Protection Law no. 6698) and equivalent data protection rules, you have the right to:

  • Learn whether your personal data is processed
  • Request information about the processing
  • Learn the purpose of processing and whether it's used in line with that purpose
  • Know the third parties to whom data is transferred, in Turkey or abroad
  • Request correction of incomplete or inaccurate data
  • Request deletion or destruction within legal limits
  • Request that correction, deletion or destruction be communicated to third parties
  • Object to a decision made solely by automated analysis that produces an unfavorable outcome
  • Claim compensation for damages arising from unlawful processing

To exercise these rights, contact us at siyazdoner@gmail.com. We respond within thirty days.

8. Data Security

Our website is protected with HTTPS encryption. Order details are accessible only to staff involved in delivery and operations. Our third-party providers (Vercel, Google, Meta) apply their own security standards.

9. Children's Privacy

Our site is not directed at children under eighteen and we do not knowingly collect data from anyone under that age. If you believe a child's data has reached us, please email us, it will be deleted immediately.

10. Changes

This Privacy Policy may be updated from time to time. The "Last updated" date at the top of the page is refreshed when material changes occur. We recommend reviewing the policy periodically.

11. Contact

For questions or requests about our privacy policy:

  • Email: siyazdoner@gmail.com
  • Phone: +90 212 812 02 12
  • Address: Zafer Mah. Tonguç Baba Cd. No: 69/A, Esenyurt/Istanbul